2019 - Note #2

I live in a small, rural town where practically everybody recognizes your face, and most people know your name. Our community is fortunate to have many outstanding medical professionals. This past week, I experienced an event that sent me to our local optometrist. My note is written to him and his staff.

Dear Dr. Vetick and staff,

Thank you again for seeing me first thing in the morning this past Thursday. Everyone worked to reassure me and calm my fears. In fact, our family has had many positive experiences with your clinic. From seeing a muddy football player on a late Friday night who'd been cleated near his eye, assisting with selecting frames, sharing a personal phone number in case of an emergency, and taking evening phone calls at home, your caring service is top notch. In fact, our daughter thinks so much of your expertise that she makes the long trip home from Wisconsin for her annual eye exam!

I'm grateful for your professionalism and care. Thanks for always seeing that I leave with a smile :-)

Jill